- How much will my website cost?
- Why should we hire Liz Lee Media?
- Another company says they can build our website for $500 or less. Why shouldn't we use them?
- Do you offer free consultations?
- Do you arrange payment plans?
- How involved can I get in the graphic design process?
- What is the process of building my website?
- I tend to change my mind a lot. If I see something I don't like, will you change it?
- Will I be able to edit content?
- If I am not happy with my website, can I get a refund?
How much will my website cost?
It all depends on what you need. The best way to figure this out is to give us a call at 678-382-2293. We will ask you about the nature of your website, how much graphic design you will need (such as logo design or redesign), how much interactivity you desire, if you will want to create a community within your site, etc. Once we know what you envision for your site, we can give you an estimate.
Why should we hire Liz Lee Media?
There are many reasons to hire us to design your website, but here are four good ones.
Another company says they can build our website for $500 or less. Why shouldn't we use them?
A lot of hard work goes into creating a quality website. Someone who charges so little is not likely giving you the functionality and design you deserve. Our team at Liz Lee Media works around the clock to build you a unique website that reflects exactly what YOU want. This takes time and attention, and we will charge reasonably and commensurately with the work that we do for you.
Do you offer free consultations?
Absolutely! We will meet with you in person, by phone, or via Google Video Chat for a one-hour free consultation to determine your needs and come up with a plan for your dream website.
Do you arrange payment plans?
Yes, we do! As we plan your website in your free consultation, we will determine the total cost, agree on a payment schedule, and you can pay a deposit to get us started.
Once we both agree on a payment schedule, your payment is due on the same day each month. At this time we do not charge interest or late fees; however, past due balances that are carried over to the next month's due date will result in your website being turned off until the past due balance is paid.
How involved can I get in the graphic design process?
We want you to be as involved as you want to be. Sure, it's great to have a client who says, "Do what you want--just make it look good!" but we know that you want designs that reflect who you are and what you are all about. We will take all of your wishes into consideration and we will work diligently with you to get the result you want. If there are website designs, logos, backgrounds, colors, etc. that you like, please tell us before we begin and we will tailor our designs to your unique taste.
What is the process of building my website?
We will have an initial consultation with you to get an idea of your desires with respect to style and function. If you don't already have the domain of your choice, we will help you through the process of obtaining it. We will work with you to come up with a master plan, organize your content and get any pictures, music, video, etc. that you wish to include. If you need a logo designed, we can also provide this service (there will be an additional cost involved). We will try to organize and load your content first and foremost, and then do more designing and styling after we get your content situated (just as you would decorate your house after you load all of your furniture in). That said, every website is different and will involve a slightly different process. Depending on the maintenance plan you choose, we may give you tutorials on how to manage and edit content, or you can leave the maintenance up to us for a monthly fee.
Once you are happy with your website, we will launch it. Voila!
I tend to change my mind a lot. If I see something I don't like, will you change it?
Of course we want you to be satisfied, and to ensure your satisfaction with our work, we create a master plan that outlines the structure of the site (how many menu items, dropdowns, pages, etc.) and what features we will be installing (blogs, forums, videos, etc.). We draw up an agreement on what we promise to do and what we will need from you to do it (your content--pictures, bios, company information, music, videos, etc.). We decide on a timeline and a launch date. If you need any revisions completed after the launch date, you can hire us on an hourly basis, or you can sign up for one of our monthly maintenance plans. Before the launch date, we allow two master plan revisions once the plan is created. For any major revisions beyond that, we will charge our hourly building rate above and beyond your original website building fee.
We strongly encourage you to really do some research (and soul searching!) about what you want from your site before we create the master plan. We can show you a lot of possibilities in our initial consultation, but ultimately it is about what you want (and with all due respect, not what your mom, sister, brother, dad, uncle, cousin, best friend, etc. wants). You need to have a clear idea of what you want before setting our wheels in motion, because once we build our creative momentum, it's hard to stop us!
Let us give you an example: Let's say we work with a musician to create a master plan that includes pages for a bio, audio, video, tour dates, photo gallery, etc. Then the musician decides he wants to include a blog as well. The blog was not on the original plan (although we suggested it), so adding and installing it counts as the first of his two allowed major revisions. Then, let's say this musician decides that he wants a store in which to sell his CD's. Well, this was not on the original agreed-upon plan either (although in reality we would encourage such a client to have both a blog and a store from the very first meeting!), so that would be the second revision to the plan. After looking at his store, he realizes that he wants to scrap it and simply create a page with all his merchandise and have "Buy Now" PayPal buttons under each item. This, being the third major unforeseen revision request, will need to be completed under an hourly building agreement that is separate from the original website building fee.
If you have any questions about what constitutes a "major revision," just ask us.
Please know that we will do our part to make you aware of all the possible features and structures for your website as we create the master plan. We simply want to create a solid and workable plan that we can all commit to and follow to fruition without getting sidetracked and slowing the process of getting your dream website launched.
Will I be able to edit content?
Some people are very hands-on and want to have this capability, and others would rather leave it to us. We have plans for either preference: we offer tutorials (to be paid on a per-hour basis) on the basics of editing content such as loading media, updating news, managing calendars, etc. We also have a monthly maintenance plan where we will be "on-call" to update content as needed. Just let us know which you prefer. Contact us for more information.
If I am not happy with my website, can I get a refund?
We do not issue refunds. We work extremely hard to make you proud of your website, and we depend on you to communicate with us every step of the way. If there is something you are not happy with, please tell us immediately so that we can change it. If we contact you to get content and materials for your website, please respond with what we need, or feel free to ask us to clarify anything you may be confused about. Communication is the key, and we commit to communicating with you by phone, email and if necessary, carrier pigeon to get your feedback.
If you do not communicate with us, we can't do anything to help you. Please take ownership of your website and help us help you!
